Legal · 07

Billing & Support

Who processes your payment, what shows up on your statement, how recurring billing works, and where to get help.

Operator Theme Park AG · Zurich Web RevenueCat · Stripe Support contact form

Who processes your payment

Supporter bought in the app is processed by the store you're on — the Apple App Store on iOS, and Google Play once the Android app is available — under their billing and their rules.

Supporter bought on the web is sold by Theme Park AG through our own checkout: RevenueCat runs it and Stripe processes the payment. Your card details stay with Stripe; we never see them.

Founding contributions (the campaign closes at 23:59 on 30 September 2026, Zurich time) were processed through Open Collective, with the payment handled by Stripe and recorded on a public, transparent ledger. In every case Theme Park AG (Zurich, Switzerland) is the operator of DudesChat.

What appears on your statement

A web subscription shows THEME PARK AG. An in‑app subscription shows the Apple or Google billing descriptor (such as APPLE.COM/BILL or Google * DudesChat), per their billing. A founding contribution shows an Open Collective / Stripe descriptor.

Recurring billing & auto‑renewal

Supporter renews automatically at the end of each period — one month, three months or one year — at the price shown when you bought it, until you cancel. The price, interval and renewal date are shown to you before you confirm. On the web we email you a reminder before a yearly renewal; in a store, Apple or Google manage the renewal per their rules.

Founding contributions (Early Bird, Pioneer, Patron, Founder) are one‑time payments in CHF through Open Collective — nothing recurs.

Managing or cancelling your subscription

You can cancel at any time — see our Refund & Cancellation Policy for the full details. In short:

Currency & taxes

Prices include any applicable taxes, such as VAT. On the web you pay in your own currency where our checkout offers it, and in US dollars where it doesn't; in the App Store you pay the store's price for your country. The amount is always shown before you confirm your purchase.

Billing support

Last revised: 2026‑09‑30

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