Legal · 04

Content Removal Policy

How to report content that violates our guidelines, how we respond, and what gets removed.

Effective 2026‑05‑20 Report abuse@dudes.chat Response time 5 business days

Introduction

DudesChat ("the Service") is committed to ensuring a safe and respectful environment for all users. To achieve this goal, we have implemented this Content Removal Policy (the "Policy") that outlines the procedures for removing content that violates our content guidelines or terms & conditions.

Scope

This Policy applies to all user‑generated content uploaded to DudesChat, including but not limited to:

Report content violations

DudesChat encourages users to report any content that they believe violates our content guidelines. To submit a complaint, please follow these steps:

Processing and response

DudesChat will process all complaints within five (5) business days. We may request additional information from the reporting user to facilitate a thorough investigation. Where a report alleges illegal content (CSAM, terrorism, etc.), we triage and respond immediately, including reporting to the appropriate authorities.

Content removal criteria

The following types of content will be removed from DudesChat:

Removal procedure

When removing content, we will follow these steps:

Exceptions

In exceptional circumstances, we may choose not to remove content if:

Appeals

If your content has been removed or your account suspended, you may appeal by emailing appeals@dudes.chat within 30 days of the action. Include the reason for your appeal and any supporting context. We will review appeals within 10 business days and respond with a final decision.

Copyright (DMCA) takedowns

If you believe that content on DudesChat infringes your copyright, please send a DMCA notice to dmca@dudes.chat containing:

Card scheme compliance

DudesChat will comply with Mastercard, Visa and other card scheme rules and regulations regarding online payment processing and card‑not‑present transactions. Specifically, we will ensure that our content removal policies align with card scheme guidelines on acceptable content for online transactions.

Review and revision

This Policy will be reviewed and revised as necessary to ensure compliance with changing regulatory requirements (including the EU Digital Services Act, the UK Online Safety Act, and other applicable frameworks) and community expectations. We may also update this Policy to reflect changes in DudesChat's functionality or user behavior.

By using DudesChat, users acknowledge that they have read, understood, and agreed to abide by this Content Removal Policy. Failure to comply with this Policy may result in account suspension or termination.

Last revised: 2026‑05‑20

Other DudesChat policies