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Legal · 06
How to cancel, when you can get a refund, and how long it takes. No hassle, no hidden conditions.
Once subscriptions are live, DudesChat memberships renew automatically at the price and interval shown when you signed up, until you cancel. You can cancel in any of these ways:
Cancelling stops the next charge. You keep access until the end of the period you've already paid for.
We offer a 100% no‑hassle cancellation guarantee: you can stop re‑billing at any time. In addition:
The Annual, Annual Plus and Lifetime Discount presale memberships are single payments, not subscriptions. If DudesChat fails to ship its iOS/Android app by Q4 2026, presale members are entitled to a full refund — no questions, no forms, just an email to support@dudes.chat.
Email support@dudes.chat from the address on your account, or contact CCBill consumer support at support.ccbill.com. Refunds are returned to the original payment method.
You'll usually get a response within 1 business day, and up to 4 business days at most. Once a refund is issued, the time it takes to appear depends on your bank or card issuer.
Last revised: 2026‑05‑20